Privacy Policy

Privacy Policy

We at Sunshine Translation Services Pte Ltd understand the value of our clients or our visitor’s privacy and are committed to protect the personal data of our clients and visitors in compliance with Personal Data Protection Act 2012 of Singapore (PDPA). We do not share any of your personal data with any third party without your consent or unless is required. The personal data which we collect is just to know your requirements and serve you more precisely. 

Information we collect

Whenever you visit our website we may receive your personal information like your IP address, your location, your browser details, etc. and also while requesting a quote we may take your details like your email address, mailing address, contact details, your documents to be translated which might have your personal details, etc. We collect these details only to provide you our services for which you have approached us, unless which we will not be able to know your requirements and will not be able to provide the service which you are looking for. 

How do we protect your data?

We understand the privacy of all your data and safeguard them as required. All of them who are employed with us sign the NDA agreement and are committed to maintain the privacy of all the data of this company and its clients.

Acceptance statement 

By visiting our website or by requesting services from us by any medium means that you agree to collect your information and allow us to use the data for our business process without any obligations. Our intention to collect your data is of a general process as like any other online service provider just to know about our client better and provide good service. The original content including any other information therein or otherwise availed to us this way becomes public information. However, you should be careful when giving any information while providing it on the website or through email or by any online process. 

Marketing practices we use

Our website may use cookies to enhance our services to you. We may use your personal information to send you with promotional emails or newsletters or any offers. Members and users not willing to receive emails or newsletters from us can unsubscribe our emails or can reply to us requesting not to send any emails. 

We use the services of online marketing companies for promoting our products and further more visibility. So, we collaborate with several online portals to optimize our business and would monitor which pages are most visited by our users and also, we learn what services our clients are mostly looking into. Based on the data we get we analyse and try our best to improve our services to provide the best for our clients.

Information access to Third Party

Our Third-Party users may have access to certain information which is necessary to provide the extended services. For example, while booking a courier we might share your address and phone number with the courier service provider. In order for you to make us safe online payments we use Stripe payment gate way services so they may have access to certain data of yours like debit/credit card details. All the third-party users involved with our website or company has their own privacy policies so we suggest you to please check their privacy policies and understand how they use your data.

What if I don’t want to provide my personal data?

Yes, you can always refrain from providing your personal data. It is completely your own decision to provide your personal data if you wish to receive our services. But unless you provide certain data, we can’t provide you all the services we offer. Hope you understand the importance of the requirement and co-operate with us.

Right to change privacy policies

We reserve all the rights to modify or change the privacy policies whenever required. The changes will take into effect from the time we update them on the website. You are advised to check our privacy policies whenever you buy our services.

Legal commitment

We are committed to the law of the land and co-operate with law and order of the state and we disclose your data if the law requires for legal provisions in any case. 

If you have any concerns, please feel free to reach us on You are always welcome to share your thoughts and information with us.

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